Legal
Who you’re contracting with, and how to reach each desk.
The contracting entity, registered address, jurisdiction, and the four branded inboxes a customer or auditor could plausibly need. Pick the inbox that matches your question — the right team replies.
Business identity
Who you’re contracting with
The contracting entity for RentaraAI is Steadwright LLC, an Indiana limited liability company, with its registered office at 2120 W Washington St, Suite 200, Indianapolis, IN 46222, United States. The entity governs itself under the laws of the State of Indiana, United States.
Data controller
Steadwright LLC (the entity above) decides why and how your personal data is processed when you use RentaraAI.
Contact channels
- support@rentaraai.com
General questions, demos, partnerships, media.
Acknowledgement: within one business day
Delivered to the Steadwright inbox via Polsia email proxy; the visible sender identity matches the address you wrote to.
- billing@rentaraai.com
Refunds, invoices, subscription changes, terms disputes.
Acknowledgement: within one business day
Delivered to the Steadwright billing desk via Polsia email proxy; one business-day acknowledgement window.
- privacy@rentaraai.com
Privacy questions and complaints.
General privacy questions and complaints:
Response within one business day.
Formal access, deletion, export, portability, or correction requests:
Acknowledgement and identity verification within two business days.
Fulfilment within 30 days. See /rights.
Delivered to the Steadwright privacy desk via Polsia email proxy; rights requests are tracked from receipt to fulfilment.
- security@rentaraai.com
Security disclosures, vulnerability reports, incident coordination.
Acknowledgement: within two business days
Delivered to the Steadwright security desk via Polsia email proxy; see /security-incidents for the disclosure timeline.
Third-party subprocessors: OpenAI — API, Polsia, Inc. — R2 object storage, Polsia, Inc. — Email proxy, Stripe, Inc., Render (hosting) + Cloudflare (edge).
Internal components (not shared with any third party): better-auth (local Postgres account store). Full table — categories, locations, retention, links — on /subprocessors.
Linked pages
The full disclosures
The /legal hub is the entry point — these pages have the specifics.
- Open
Subprocessors
Every third-party processor we share data with, what we share, how long we keep it, and where it lives.
- Open
Data Processing Addendum
How to request a current copy of the DPA — we sign and send within five business days.
- Open
Data-subject rights
How we handle access, deletion, and portability requests — verification in two business days, fulfilment within 30.
- Open
Security incidents
When we notify you, what we send, what we will not do, and how to report a vulnerability.
Direct addresses
Write to the right desk
No triage bot, no shared inbox — each branded address routes to a named handler. The envelope is delivered via Polsia’s email proxy; the visible sender matches the address you wrote to.
- support@rentaraai.com
General questions, demos, partnerships, media.
- billing@rentaraai.com
Refunds, invoices, subscription changes, terms disputes.
- /contact?category=privacyprivacy@rentaraai.com
Privacy questions and complaints.
- security@rentaraai.com
Security disclosures, vulnerability reports, incident coordination.
Contracting entity: Steadwright LLC. Governing law: State of Indiana, United States.
Effective: 2026-09-11 · v2026-08-06